Good customer service is the lifeblood of any business. You can bring in as many new customers as you want, but unless you can get some of those customers to come ...

http://sbinfocanada.about.com/od/customerservice/a/custservrules.htm

Banks are imposing new charges on their customers to make up for the revenue they expect to lose because of a cap on what they can charge merchants for ...

http://www.nytimes.com/2011/09/30/business/banks-to-make-customers-pay-debit-card-fee.html

Based in part on my own torturous years of answering telephones for a living, here are five stupid things you probably believe about calling customer service.

http://www.cracked.com/blog/5-idiotic-misconceptions-about-calling-customer-service/

Another customer, Claire says, “If you have a problem no one listens, they honestly do not care and have no idea what customer service means.

http://www.focus.com/fyi/10-best-and-10-worst-companies-customer-service/

DIRECTV customer service ranks based upon user reviews and complaints - compare DIRECTV customer support ratings to other companies

http://www.customerservicescoreboard.com/DIRECTV